Welcome to MJ Jersey Shop!

At MJ Jersey Shop, we are committed to providing high-quality jerseys and ensuring customer satisfaction. Please read our Refund and Return Policy carefully to understand your rights and obligations when shopping with us.

Refund and Return Policy

Eligibility for Returns:

• The item is damaged or defective upon delivery.
• The wrong item was delivered (incorrect size, color, or design).
• The item must be unused, unwashed, and in its original condition with all tags intact.

Returns are not accepted for:

• Items that have been used, washed, or altered in any way.
• Custom or personalized jerseys unless they are defective or damaged.
• Size changes because the size was confirmed at the time of order.

Return Window:

You must initiate a return request within 7 days of receiving the product. Beyond this time frame, returns will not be accepted.

Procedure for Returns:

1. Contact our customer service team at support@mjjersey.com or through our website's contact form.
2. Provide your order details, including the order number, item details, and reason for return.
3. Attach clear photos of the damaged or defective product for verification.
4. Once your return request is approved, you will receive instructions on how to ship the item back to us.

Return Shipping:

The customer is responsible for the return shipping charges unless the return is due to an error on our part (e.g., wrong or damaged item).

Refund Policy

Eligibility for Refunds:

• Refunds will only be issued for returned items that meet the eligibility criteria mentioned above.

Refunds are not available for:

• Delivery delays due to circumstances beyond our control, such as natural disasters or courier disruptions.
• Non-damaged or correctly delivered items.

Refund Process:

1. Once we receive and inspect the returned item, we will notify you of the refund status via email.
2. If approved, refunds will be processed within 5-7 business days through the original payment method.

Delivery Policy

All orders will be processed and delivered within 7 working days from the date of order confirmation. Delivery timelines may vary for remote locations or during peak seasons. If there is any delay, we will notify you via email or phone.

Damages During Returns

We take no responsibility for damage to the product during the return shipping process. Please ensure the item is securely packaged to avoid any issues during transit. If the returned item is damaged due to improper packaging by the customer, the refund or exchange request may be rejected.

By placing an order with MJ Jersey Shop, you agree to this Refund and Return Policy. For further assistance, please contact us at support@mjjersey.com.

Thank you for choosing MJ Jersey Shop!